At Cigtrus we are committed to providing quality products/services. If you are not fully satisfied with your purchase, we offer the following refund policy:
- Eligibility for Refunds
- Refunds are available for coaching, nonperishable items.
- To be eligible for a refund, you must request a refund within 7 days after purchase, provide proof of purchase, etc.
- Refund Process
- To initiate a refund, please contact us at info@cigtrus.com
- Include your order number, the reason for the refund, and any supporting documentation.
- Refund requests will be reviewed within 7 business days.
- Refund Timelines
- If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.
- Non-Refundable Items
- The following items/services are non-refundable: digital items, event tickets and perishable products.
- Contact Information
- For any questions regarding this policy, please contact us at:
Thank you for choosing Cigtrus. We appreciate your business!