Refund policy

At Cigtrus we are committed to providing quality products/services. If you are not fully satisfied with your purchase, we offer the following refund policy:

1. Eligibility for Refunds

• Refunds are available for coaching, nonperishable items.
• To be eligible for a refund, you must request a refund within 7 days after purchase, provide proof of purchase, etc.

2. Refund Process

• To initiate a refund, please contact us at info@cigtrus.com
• Include your order number, the reason for the refund, and any supporting documentation.
• Refund requests will be reviewed within 7 business days.

3. Refund Timelines

• If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

4. Non-Refundable Items

• The following items/services are non-refundable: digital items, event tickets and perishable products.

5. Contact Information

• For any questions regarding this policy, please contact us at:
  • Email: info@cigtrus.com

Thank you for choosing Cigtrus. We appreciate your business!